SouldrawnOur 30-day guarantee
Bring Souldrawn into your routine. If it does not fit your day, return it within 30 days and we will refund the item cost in full.
The promise
Return any jar within 30 days of delivery for any reason. We return funds to your original payment route within 3 business days of receiving the package.
30-day returns
Even if you simply had a change of heart.
Insured delivery
If a parcel is broken or lost on the road, we replace or refund it at our expense.
Secure payment
Pay by bank transfer or cash upon handover: we never take online card prepayments or store card numbers.
How to claim
- Drop an email to [email protected] with your order reference.
- We respond within one working day with the return address and a tracking code.
- Post the parcel back; we confirm your refund as soon as we unbox it.
You can read our complete terms on the Returns policy and Delivery terms pages.